Your clinic's intelligent email receptionist
Never Miss a Patient Enquiry Again.
Streamline your clinic's email enquiries with an intelligent receptionist that helps answer routine questions, share approved treatment information, manage appointment requests, and involve your team when needed.
- Email-Based Automation
- Human Review & Escalation
- Centralized Clinic Dashboard
Dashboard Overview
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The challenge
Your Clinic Is Busy. Your Inbox Doesn't Stop.
Patient enquiries can arrive throughout the day, while your team is focused on consultations, treatments, and clinic operations.
Repetitive Questions
Staff repeatedly answer questions about treatments, prices, availability, and clinic policies.
Delayed Responses
Busy teams may struggle to respond quickly to every incoming enquiry.
Scattered Information
Appointments, conversations, and follow-up requests can become difficult to organize.
Your team should focus on patients, not repetitive inbox management.
Meet ClinicFlow AI
A Smarter Way to Manage Patient Enquiries.
ClinicFlow AI brings email enquiry handling, approved clinic information, appointment requests, and human review into one connected workflow.
Respond
Help answer routine email enquiries using clinic-approved information.
Organize
Keep conversations and appointment requests accessible in one dashboard.
Escalate
Flag enquiries that require staff attention.
How ClinicFlow works
From Incoming Email to Organized Follow-Up.
Step 01
Customer Sends an Email
From: sarah.m@example.com
Subject: Lip filler enquiry
Hello, could you tell me more about lip filler and the price?
An illustrative overview of the enquiry journey. Exact steps follow your clinic's configured workflow.
Automated email enquiry handling
Helpful Responses Without the Repetitive Work.
ClinicFlow AI is designed to help manage common customer questions using information maintained by the clinic.
Treatment Information
Respond to questions about available services and treatments.
Pricing Enquiries
Use configured treatment prices when preparing responses.
Clinic FAQs
Reference approved answers to frequently asked questions.
Clinic Policies
Use configured cancellation policies and clinic rules.
Appointment Enquiries
Help organize customer appointment requests.
Human Escalation
Flag enquiries requiring staff judgment.
Try a sample enquiry
Illustrative exampleCustomer · email
What treatments do you offer?Sample receptionist response
Thank you for getting in touch. Our current treatments include the services listed in our clinic catalogue, such as consultations, skin treatments and injectables. Would you like details on a specific treatment?Sample responses for illustration only. Not generated live.
Email Conversations
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Human control when it matters
Automation Handles the Routine. Your Team Handles the Important.
Not every customer enquiry should receive an automatic answer. ClinicFlow AI provides a dedicated workspace for enquiries requiring human attention.
- Pending review enquiries
- Escalation reasons
- Conversation context
- Staff review workflow
- Enquiry status visibility
Human Review Inbox
Illustrative exampleEmma R. · Reaction after treatment
Reason: Clinical concern
James T. · Refund on package
Reason: Policy exception
Priya K. · Group booking for 6
Reason: Outside standard info
Human Review Inbox
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Appointments
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Appointment requests
Keep Appointment Enquiries Organized.
Review incoming appointment requests and keep important booking information accessible to your team.
Your clinic control center
Everything Your Team Needs, in One Organized Workspace.
Manage incoming enquiries, appointment requests, clinic information, and staff reviews from a centralized dashboard.
Clinic Overview
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Overview. Appointments, unanswered enquiries, pending reviews, and recent activity.
Clinic-controlled information
Keep Your Receptionist Informed With Your Clinic's Information.
Manage the information your receptionist is intended to reference when handling common customer enquiries.
Services & Pricing
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FAQs & Policies
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Treatments & Services
Manage treatment names, descriptions, durations, prices, and availability.
Frequently Asked Questions
Maintain approved answers to common enquiries.
Clinic Policies
Manage cancellation policies and other important rules.
Business Information
Keep contact details, opening hours, and booking preferences updated.
Connected workflows
Intelligent Automation Behind Every Enquiry.
ClinicFlow AI uses connected automation workflows to support email enquiry processing and communication management.
Illustrative overview. Your clinic's actual workflow may differ.
Automation Workflow
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Watch the platform
See ClinicFlow AI in Action.
Explore the receptionist experience, conversations, appointment requests, human review inbox, and clinic management dashboard.
Product Walkthrough
Video coming soon
Built for busy clinics
Less Repetitive Admin. More Time for Your Patients.
Reduce Repetitive Enquiry Work
Support routine responses using clinic-approved information.
Improve Response Consistency
Maintain a centralized source for common answers.
Keep Enquiries Organized
Bring customer conversations into one workspace.
Support Appointment Follow-Ups
Track incoming appointment requests.
Maintain Human Oversight
Escalate enquiries that require staff attention.
Simplify Clinic Management
Manage services, policies, and business information centrally.
Who it's for
Designed for Modern Aesthetic Businesses.
Aesthetic Clinics
Support treatment enquiries and consultation requests.
Medical Spas
Help manage recurring customer questions.
Cosmetic Clinics
Organize service information and incoming enquiries.
Dermatology Practices
Support administrative communication while preserving human oversight for clinical matters.
ClinicFlow AI handles administrative communication only and does not provide medical diagnoses or clinical advice.
From Manual Inbox Management to a More Organized Workflow.
Your Clinic Deserves a Smarter Way to Handle Enquiries.
Discover how ClinicFlow AI can support your team's email communication and enquiry management workflows.
FAQs
Questions, Answered.
Ready to Make Your Clinic's Inbox Work Smarter?
Explore ClinicFlow AI and discover a more organized approach to patient enquiries, appointment requests, and clinic communication.